SimGlas Window Film Cleaning Instructions

Certain Window Films will have a cloudy residue on the surface of the film before, after, or during installation. This cloudy appearance is a result of the manufacturing process. This is normal and should be cleaned off after the installation.

Recommended cleaning is with isopropyl alcohol or an alcohol/water mix and a microfiber towel or soft cloth. Hand sanitizer is also a very effective alternate cleaning solution for the removal of any cloudiness appearing on the surface of the film.

DO NOT USE BRISTLE BRUSHES OR ANY OTHER MATERIAL THAT MIGHT SCRATCH THE SURFACE. CAUTON! DO NOT USE AMMONIA OR VINEGAR OR ANY PRODUCTS CONTAINING AMMONIA OR VINEGAR TO CLEAN THE FILM. Some paper towels are coarse enough to scratch the film. Repeated use of improper cleaning implements and/or solutions will damage the appearance of the film.

GENERAL GUIDELINES

DO NOT USE ANY ADHESIVE TAPES, LABELS, OR SIGNAGE ON THE FILM THAT HAS BEEN APPLIED.

NORMAL VIEWING CONDITIONS:

Under reasonable weather conditions, film will dry flat with no blisters within 30 days when viewed under normal viewing conditions. Normal viewing conditions are viewing treated windows from a distance of 2 metres from the room side, at angles of up to 45 degrees, looking at a clear or uniformly overcast sky. Since a particle-free application is possible only under sterile conditions, there may be small amounts of dust or grit caught between the film and glass.

Please be advised that there may be a small amount of water left behind, particularly with the thicker films. Please be patient. Within approximately 60-90 days, this water will bake out. However, in the event that you see larger blisters forming within 24 hours after the installation, please call your installation company immediately.

Special Notes:

• Avoid spraying the solution directly onto the film surface by spraying into a microfibre or soft cloth and then wiping clean.
• Minimise wiping directly on seams, edges, and overlaps to reduce exposure of cleaning solutions to the adhesive side of the graphic.
• Reduce prolonged exposure to cleaning solutions by wiping the solution immediately with a microfibre or soft cloth.

For help with specific questions related to a Surface Designs product, please contact us.